support
Because Your Success is Our Success
At Moodiac, we're committed to your growth. We believe in partnerships, not transactions. That's why all our service packages—except for LAUNCH PRO—come with one full year of support. And even if you're not a client yet, we're here to help.
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​Free 30-Minute Consultation
Curious about how we can elevate your business? Let's talk. We'll jump on a call—no strings attached—and dive into your goals. We'll assess your current online and offline presence and give you actionable strategies you can implement right away. This isn't a sales pitch; it's a conversation about unlocking your business's potential.
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​What's Included in Your 1-Year Support
We stand by our work, and we stand by you. Here's what you get:
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Content Updates: Need to tweak some text? We're on it.
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Image Refreshes: Got new photos? We'll update them for you.
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Minor Adjustments: Whether it's changing page order, hiding pages, or updating products and menu items—we've got you covered.
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Style Tweaks: Small color changes or font adjustments that keep your brand fresh.
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​What Falls Outside of Free Support
To keep delivering exceptional value, some services require additional investment:
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New Pages and Content: Expanding your site with new pages or extensive content additions.
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Brand Overhauls: Rebranding, new logos, or major changes to your visual identity.
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Advanced Features: Custom development or significant layout redesigns.
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​We're Here for You
​Got questions that weren't answered here? Reach out. Whether you're a long-time client or just discovered us, we're here to support your journey. At Moodiac, your vision becomes our mission.
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Why should I choose Moodiac for my brand?We share your passion for your brand. At Moodiac, we are dedicated to providing exceptional value by treating your company as our own. Our mission is to elevate your brand through creative solutions that reflect your vision. We combine our love for creativity with extensive experience to ensure your brand stands out.
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Where is Moodiac located?We operate remotely, primarily from Athens, Greece, and Munich, Germany. Our global network enables us to collaborate with specialists and experts worldwide. Embracing modern remote work solutions allows us to bring together creative minds under flexible conditions, ensuring that we deliver outstanding results while valuing time with family and loved ones.
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When can I expect my project to be completed?Each project has unique challenges and timelines. We provide extended estimated deadlines to allow room for improvements and updates. For example, if we estimate a website delivery in 4 weeks, we'll have weekly update meetings to discuss progress and ensure alignment. While we manage multiple projects simultaneously, we often complete work ahead of schedule. If you have urgent deadlines, let us know, and we'll do our best to accommodate your needs.
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What do you need from me to start the project?We require all relevant materials at the project's start, including content, branding elements, and assets. You can send updated material during the project, and we're flexible with making content changes. We'll analyze your materials, enhance what's effective, and adjust or upgrade elements as needed using the latest AI tools. Please note that extensive changes may impact delivery time and costs, but we'll always seek your approval before proceeding with additional work.
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Who is behind Moodiac?Moodiac is a network of creative masterminds led by Adonis and Alex. We're not just an agency or a single person—we assemble the best team tailored to your project's needs. This approach saves time and money while maximizing efficiency. Every project begins with our strategic planning and ends with our final approval, ensuring top-quality results. We also partner with other agencies and experts to cover all aspects of your project.
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How does Moodiac work on projects?We utilize a variety of online and offline tools, including Wix Studio, Bubble.io, Duda, WordPress, Adobe Creative Cloud, Maxon C4D, Blender, Unreal Engine, and more. We write custom code whenever needed. We immerse ourselves in your brand's tone, style, philosophy, and message to create a visual identity that resonates with you and captivates your audience. This identity is consistently applied across all platforms—from business cards to websites and beyond—to ensure a cohesive brand experience.
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What services does Moodiac offer?We offer a wide range of creative services, including visual identity development, website design and development, print media creation, and more. Our expertise spans graphic design, web development, 3D modeling, and branding strategies tailored to elevate your brand.
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How much do your services cost?Our pricing varies based on the scope and complexity of each project. We offer predefined packages and can also create custom solutions to fit your specific needs and budget. Please contact us for a detailed quote. For more information, check out our Pricing page.
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Do you offer ongoing support after the project is completed?Yes, we provide ongoing support and maintenance services to ensure your brand remains up-to-date and continues to perform optimally. We're committed to long-term partnerships with our clients.
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Can you work with clients outside of Athens and Munich?Absolutely! Since we operate remotely and have a global network, we work with clients worldwide. Our modern communication tools allow us to collaborate effectively, regardless of location.
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How do you handle revisions and feedback during the project?We believe in a collaborative process. We schedule regular update meetings—typically weekly—to discuss progress, gather feedback, and make necessary adjustments. Your input is valuable, and we strive to ensure the final product aligns with your vision.
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What is your process for starting a new project?Our process begins with a consultation to understand your needs and objectives. We then develop a customized plan, assemble the ideal team, and set milestones. Throughout the project, we maintain open communication to ensure transparency and alignment.
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How do you ensure the quality of your work?Quality is our top priority. Every project undergoes a rigorous review process, starting with strategic planning and ending with our final approval. We leverage our expertise and the latest technologies to deliver exceptional results that exceed your expectations.
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Do you use AI in your work?Yes, we leverage the latest AI tools to enhance efficiency and creativity. AI helps us adjust, modify, and upgrade your materials, making our work more effective and your life easier.
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What if I need changes after the project is completed?We're here to support you even after the project's completion. If you need adjustments or additional work, we'll discuss the scope and provide a quote for the updates. Our goal is to ensure you're completely satisfied with your brand's ongoing development.